Privacy Policy
Last updated: 31/07/2026
1. About this policy
Primus Construct Pty Limited (ABN: 26 684 251 465) ("we", "us", "our") respects your privacy. This policy explains how we collect, hold, use and disclose personal information, and how you can access, correct or complain about our handling of it.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where we handle health information about individuals in New South Wales, we also comply with the Health Records and Information Privacy Act 2002 (NSW).
2. What personal information we collect
Depending on your dealings with us, we may collect:
name, job title and the organisation you represent
contact details — email, phone, postal address
information you provide through enquiry forms, registrations of interest, subscriptions or event bookings
correspondence and records of your interactions with us
for prospective purchasers, tenants or partners — identity, financial and transaction information necessary to assess and complete a transaction
technical information about your use of our website (see section 5)
We collect sensitive information only where it is reasonably necessary and you have consented, or where the law otherwise permits.
3. How we collect it
We collect personal information directly from you wherever practicable — when you contact us, complete a form on our website, subscribe to updates, attend an event, or enter into a commercial arrangement with us.
We may also collect information from third parties, including our joint venture partners, agents, brokers, contractors, referrers, publicly available sources and, where required, identity verification providers. If we collect your information from someone else, we will take reasonable steps to notify you.
You may deal with us anonymously or under a pseudonym where it is lawful and practicable to do so. In most cases we will need your details to respond to your enquiry.
4. Why we collect, hold, use and disclose it
We use personal information to:
respond to your enquiries and provide information you have requested
manage projects, transactions, contracts and commercial relationships
conduct sales, leasing, marketing and community engagement activities
meet our obligations to partners, purchasers, regulators and financiers
verify identity and meet anti-money laundering, taxation and other legal obligations
improve our website, services and communications
comply with any other legal requirement.
We will only use or disclose your personal information for the purpose it was collected, a directly related purpose you would reasonably expect, or where you have consented or the law requires or permits it.
5. Our website, cookies and analytics
Our website uses cookies and similar technologies to remember your preferences, measure traffic and improve performance. We may collect your IP address, device and browser type, referring pages, and the pages you visit.
We use Google Analytics to analyse website usage. This provider may store data outside Australia. You can disable cookies in your browser settings, though some parts of the site may not function properly as a result.
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.
6. Who we disclose information to
We may disclose personal information to:
our related entities and personnel
joint venture partners, landowners and project stakeholders, where relevant to a project
service providers — IT, hosting, CRM, marketing, professional advisers, consultants and contractors
purchasers' and vendors' agents, financiers, insurers and settlement agents
government agencies, courts and regulators where required or authorised by law
We require our service providers to protect personal information consistently with this policy and the Privacy Act.
7. Overseas disclosure
Some of our service providers store or process data overseas, including but not limited to the United States / Singapore. Before disclosing personal information overseas we take reasonable steps to ensure the recipient handles it in accordance with the APPs, unless an exception under APP 8 applies.
8. Direct marketing
We may send you project updates, market commentary and event invitations. You can opt out at any time using the unsubscribe link in any message, or by contacting us at accounts@primusconstruct.com.au. We will action your request promptly and at no cost.
We do not sell personal information.
9. Security and retention
We hold personal information in secure electronic systems and, where applicable, physical records. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure — including access controls, staff training and agreements with our providers.
No system is completely secure. If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.
We retain personal information only for as long as it is needed for the purposes set out in this policy or to meet legal obligations, after which we destroy or de-identify it.
10. Accessing and correcting your information
You can ask for access to the personal information we hold about you, or ask us to correct it, by contacting us at accounts@primusconstruct.com.au. We will respond within 30 days. There is no fee for making a request, though we may charge a reasonable cost for providing access.
If we refuse access or correction, we will tell you why in writing and explain how to complain.
11. Complaints
If you believe we have breached the APPs, please contact our Privacy Officer at accounts@primusconstruct.com.au. We will acknowledge your complaint within [5] business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner:
Website: oaic.gov.au
Phone: 1300 363 992
Post: GPO Box 5218, Sydney NSW 2001
12. Changes to this policy
We may update this policy from time to time. The current version is always available at www.primusconstruct.com.au. Material changes will be notified on our website.